Effective Date: 12/02/2025
MD Urgent Care Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide through our website, mdurgentcare.us (the “Site”). This policy applies ONLY to information collected through the website and does not replace our HIPAA Notice of Privacy Practices, which governs how we use and protect medical information (PHI).
1. Information We Collect
We may collect the following types of information when you visit our website:
A. Personal Information (Non-PHI)
Information voluntarily submitted through forms, such as:
-
Name
-
Phone number
-
Email address
-
General questions or comments
B. Automatically Collected Information
Our Site may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Pages viewed
-
Time spent on the Site
-
Referring URL
C. Cookies & Tracking Technologies
We use cookies, analytics tools, and similar technologies to understand website performance and improve user experience.
2. How We Use Your Information
We may use website information to:
-
Improve Site performance and security
-
Respond to questions submitted through contact forms
-
Provide customer service and support
-
Analyze usage patterns and website traffic
-
Improve marketing and communication
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Sharing of Information
We may share information with:
-
Website hosting providers
-
Technical service providers
-
Analytics platforms
-
Legal authorities if required by law
Any third-party service that handles data on our behalf must use the information only as instructed.
4. Third-Party Tools & Analytics
Our website may use tools such as:
-
Google Analytics
-
Meta Pixel
-
Other performance or security services
These tools may use cookies to track activity. You can disable cookies in your browser settings.
5. Security
We use reasonable administrative, physical, and technical safeguards to protect website data.
However, no system is completely secure.
Do not submit medical information through non-HIPAA forms.
6. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
7. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect information from children online.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices. Updates will be posted here with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy:
Phone: 219-487-5773
Email: info@mdurgentcare.us
Address: 5304 Broadway, Merrillville, Indiana 46410